NM
Njabulo M

1 reviews | Active since Jun 2019

21 Apr 2026, 08:48

Bad couriers

Yoh these courier companies is such a headache I Don't know maybe they lost my parcel I've been phoning everyday promising to deliver next day the Don't I paid for this cause I neeed it not to sit at couriers I'm so frustrated I want to pic it up my self they don't allow that hate this company playing games

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply22 Apr 2026, 08:42
Official
 
Good day  Njabulo Mncwango


 


We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel is out for delivery and will be delivered today 

We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,