EK
Elton K
1 reviews | Active since Nov 2013
31 Aug 2019, 07:13
Bad bad service
I have a bad service experience with vodacom, I have taken out a contract for a laptop and that was almost three (3) weeks ago. Wow! Guess what... I'm still waiting for delivery after I was approved. Up till today no delivery and everyday I receive an sms stating that I my order is out for delivery and that I must be available from 08h00 to 17h00, now really! Who can stay at home for almost three (3) weeks waiting. I'm very dissapointed. To top it, I contacted RAM couriers, vodacom and everyone just gives me empty promises. Bad bad bad bad service. It is unbelieveable how you guys can still be in business.
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Ram Hand To Hand Couriers's replyOfficial
03 Sept 2019, 09:45Good day, thank you for your post. We humbly apologize on the delay and inconvenience we have caused you. We are currently working on a resolution for you to get your parcel at the soonest. A agent will be in contact with you. Kind regards
Ram Hand To Hand Couriers's reply03 Sept 2019, 09:45
Official
Good day, thank you for your post. We humbly apologize on the delay and inconvenience we have caused you. We are currently working on a resolution for you to get your parcel at the soonest. A agent will be in contact with you. Kind regards