NR
Ntombifuthi R

1 reviews | Active since May 2015

30 Jul 2020, 17:08

Bad bad bad service

I received an sms and email confirming that I will receive my parcel today. I canceled all my appointments to ensure I am home when they deliver. I had to call them and enquire as to where is my parcel only to be told the driver ran out of time meaning I need to cancel my appointments again tomorrow and what guarantee do I have that they will deliver. This is such an inconvenience

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply30 Jul 2020, 17:10
Official
 Please accept our sincerest apologies for the service this far.

We will contact you directly to  remedy the situation.

Thank you 
NR
Ntombifuthi R's update31 Jul 2020, 12:52
Reviewer Update
Excuse me, I still dont have my parcel. I honestly dont know why must I keep on wasting my airtime trying to track my order. I will complain directly with Rain to ensure they dont use your services because this is annoying and a waste of my time. I want my parcel today or your company will be liable for payment
NR
Ntombifuthi R's update01 Aug 2020, 07:09
Reviewer Update
Ram can I have my parcel, your service is a pain in the ass. Send my parcel