BB
Bachot B

1 reviews | Active since May 2019

10 May 2019, 21:59

Bachot

I think this company #MUSTFALL. I have been waiting for my parcels for two days and they are kept on sending emails early at 8 am says they are out for delivery in Cape Town then later at 7pm or 8 pm sending email and SMS says that we couldn't find your house or no one was at home. Such cheap lies. This is disgusting.

I have spent over R100 calling them and writing emails no responses. Their agents call center are unprofessional and are dropping off calls to their customers. who does that?

They have just spoiled my weekend :((

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 May 2019, 06:54
Official
My sincere apologies this is unacceptable. We are experiencing high call volumes and a technical issue with our lines. I will ensure delivery takes place today.