LT
Lefa T

1 reviews | Active since May 2022

05 Dec 2022, 12:17

Awesome and quick customer service!

Brilliant service and speed from the customer support team, I'd like to especially highlight the great service I got from Selarno Peterson.

I paid for a document to be sent internationally by RAM but didn't get any confirmation or notification of my transaction or any further details after my payment, the next day after calling the customer care line I was very promptly connected with Selarno who guided me step by step through to solving the problem and assisted me with completing the extra documentation that was needed for customs. My package was collected just a few hours after Selarno and I had finished speaking and I just felt the need to applaud such brilliant service!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Dec 2022, 15:52
Official
Good day Lefa.

We appreciate you for taking the time to share your experience with us. Every bit of feedback like this does so much to help us further develop our products and services, Thank you!

Thanks for your kind words about the service you received from Selarno, it warms our hearts to hear such amazing feedback!  We’re very grateful for customers like you and hope you stick with us for years to come. We are definitely looking forward to hearing from you again soon!

Kind regards, Trae.