Avoid RAM at all costs.

If I could give -20 stars, I would. My mom ordered her upgrade from Vodacom last week Friday. She received the confirmation email on Saturday and the tracking details on Monday. On Tuesday she received notification that the parcel was out for delivery, and she happened to see the contact details were incorrect. After getting through to Vodacom, she was told that this would be corrected. All day no one from RAM bothered to fix this error. The company I work for deals with The Courier guy DAILY, and if they can't reach a client, we are notified and asked to supply alternative contact details. Yes, Vodacom was daft to put a WiFi router as a contact number, but the onus was on RAM to have this resolved. Now my mom must be further inconvenienced and told she won't receive her parcel for yet another day because RAM could not be bothered to provide better customer service. Absolutely appalling. I'm so relieved no one I know uses RAM, and I will never ever order from a company that utilises their pathetic service.