NK
Nicholas K

1 reviews | Active since Apr 2019

10 Jun 2022, 09:26

ARROGANT DRIVER

This company generally employs arrogant, rude and *********** drivers. Please Vodacom and others, stop using RAM. I was due to get my new phone delivered yesterday; the driver was definitely not on our property but returned my phone saying I cancelled the order - WHAT A CHEEK ! Now Vodacom has to re-instate the order and it may arrive on Monday....if I'm lucky. Really pathetic service.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Jun 2022, 12:40
Official
Good day 

We do apologize for the experience you've had with the delivery attempt of your parcel and personnel.

Please provide us with the tracking number of your parcel so we can assist and have your parcel delivered to you at the soonest possible time.

Thank you. 
NK
Nicholas K's update10 Jun 2022, 13:25
Reviewer Update
Good Day, the tracking number is K***.

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Jun 2022, 16:50
Official
Thank you very much. 

We are currently working on resolving this query. I have escalated it and requested that the parcel be re-delivered, currently awaiting feedback. 

I will revert as soon as feedback is received.