1 reviews | Active since Jul 2020
Appalling service
If there was an option to give a negative score I would choose it because this pathetic company is not even worthy of 1 star. I have been getting these stupid sms notifying me of delivery since 30th June and till today I have not received my parcel. When I call to follow up they give me stupid excuses that the driver came and I was not available and unreachable on my phone. Such bull****. I have lost 4 days of work waiting for their delivery. I am now spending money buying data as I canceled my telkom contract upon receiving their delivery notice. I have spent so much money on airtime calling them and waiting on the line for over 10 minutes everyday. Sometimes the agent would just cut the call when I finally get through, and I have to call again, and wait another 10 minutes. I do not understand why a company like this is still in existence. I am just about ready to cancel this sim card and go somewhere else. This is ridiculous.
We sincerely do apologise for the inconvenience caused in the delayed delivery of your parcel.
It appears that the branch has contacted you and made arrangements for delivery to be done tomorrow 08/07/2020, without fail. We will escalate the mater to the branch to note the urgency of the matter immediately.
Kind regards.
We sincerely do apologise for the inconvenience caused in the delayed delivery of your parcel.
It appears that the branch has contacted you and made arrangements for delivery to be done tomorrow 08/07/2020, without fail. We will escalate the mater to the branch to note the urgency of the matter immediately.
Kind regards.