AN
Alan N

1 reviews | Active since Aug 2018

14 Aug 2018, 12:16

Appalling service

They send you a text a message that your delivery will be between 8am-5pm. They then update tracking on their website to: "UNSUCCESSFULL DELIVERY IN Cape Town - Unavailable Home - Contact Not Available" even though you spent the whole day at home and didn't receive a phone call from them.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply15 Aug 2018, 08:37
Official

Good day,

Thank you for your post.

We do apologies for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details

Thank you

Warm regards

Ram team

Best regards,

AN
Alan N's update15 Aug 2018, 09:16
Reviewer Update
Finally got my parcel but if you need delivery details for future improvement they are below. Waybill number: WIRE01-***7