appalling customer service

<p>on the 23 december 2016 i was called and notified by ram couriers that my vodacom wifi router has arrived </p> <p>till today i have heard nothing and the people i spoke to on the phone were telling me to fetch it at pavillion not even orient hills or lotus park or even westmont because they do not come to malikazi </p> <p>i mean i must drive 20km when i can walk 3 km</p> <p> </p> <p>the ladies i spoke to had attidute they werent willing to assist </p> <p> </p> <p>if it had been sent via post think i would have recived it by now</p> <p> </p>