PT
Phindile T

1 reviews | Active since Mar 2009

04 Jan 2017, 14:19

Appalling courier

<p>I ordered online and the parcel delivery was apparently dispatched on Fri the 30th of December 2016. To date the parcel hasn't arrived; the online tracker shows customer not contactable and parcel undelivered. I've called the call centre every working day since; they promise every time that someone will call to arrange delivery. Now even the call centre number goes unanswered. This courier seems worse than the post office.</p>

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Jan 2017, 14:56
Official

Good day Phindile,

I do apologize for the inconvenience that has been caused to, I would however like to request that you contact me on *** as I am unable to get hold of you on your contact number supp****.

I need to get a tracking reference number from you in order to investigate this matter and supply feedback on the non delivery that has been made.

Regards

Aldo Liebenberg

Best regards,