RM
Remo M

1 reviews | Active since Feb 2011

01 Sept 2020, 10:48

Appalling behaviour

This morning I had my avon order delivered, the gentleman calls me to tell me he is outside. I request him to meet me at the security (by the entrance) of my building. I am at work. I wait and wait this gentleman is sitting in the car by the parking bay. One of my colleagues waves to him that I've been waiting. The gentleman then gets out of the car, i ask him why he was in the car as i asked him to please wait by the security. He answers me so rudely why I didn't call him. I sign for the package and as I'm about to take it from him, he drops my package on the floor. Is that how you treat your clients, especially women? What if my things had broken, I rushed back outside to the parking bay to ask him how he can do that. I'm at my workplace and how dare he treat me like that. I was so angry at that man. This is how men treat us women, this is not right

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply02 Sept 2020, 12:37
Official
Thank you Remo for bringing this to our attention. 

Our sincerest apologies that you experienced this by one of our drivers and we can assure you we will deal with this at the highest level. 

We would like to rectify this for you as soon as possible. Please provide to us your tracking number and we will endeavor to sort this out to prevent this kind of behaviour from happening in the future.

Kind regards.
RM
Remo M's update03 Sept 2020, 10:40
Reviewer Update
avon03-***4