1 reviews | Active since May 2016
Appaling experience: RAM please sort out your customer service and delivery times!
<div data-contents="true"> <div class="" data-offset-key="987u0-0-0" data-editor="boulq" data-block="true"> <div class="_1mf _1mj" data-offset-key="987u0-0-0"><span data-offset-key="987u0-0-0"><span data-text="true">RAM, your service quality needs some serious attention. </span></span></div> </div> <div class="" data-offset-key="9l3pd-0-0" data-editor="boulq" data-block="true"> <div class="_1mf _1mj" data-offset-key="9l3pd-0-0"><span data-offset-key="9l3pd-0-0"> </span></div> </div> <div class="" data-offset-key="erh39-0-0" data-editor="boulq" data-block="true"> <div class="_1mf _1mj" data-offset-key="erh39-0-0"><span data-offset-key="erh39-0-0"><span data-text="true">Having recently used your 'service', I could not imagine a more appalling experience: package was meant for an 8:30 delivery, slow customer service over the phone, your agents claim it was never scheduled for early delivery (despite the 'EARLY 8:30 DELIVERY' sticker clearly displayed on the box when I eventually recieved it), poor communication between offices, driver didn't seem to know his way around Cape Town, AND, worst of all, the package was so late we chose to DRIVE TO THE VAN to pick it up ourselves. </span></span></div> </div> <div class="" data-offset-key="3corc-0-0" data-editor="boulq" data-block="true"> <div class="_1mf _1mj" data-offset-key="3corc-0-0"><span data-offset-key="3corc-0-0"><span data-text="true">Thus, you failed to perform the task for which you paid (deliver package to X address by X time), and caused a great deal of frustration and incredulousness at your bad service in the process. Please stop advertising/promising such services as next day delivery or early delivery unless you can actually deliver them. </span></span></div> </div> </div>
Good day
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