1 reviews | Active since Mar 2024
Angry customer
I'm very very disappointed with this courier company I was suppose to recieve my parcel on Thursday delivery was at home I waited for them the whole day without any communication at 5 o'clock when I tracked my parcel the driver wrote that the customer was unavailable of which it was a lie. My question is why would they lie to me like that I called the office spoke to Nkateko who dropped my call then I was assisted buy Londie who was very professional and tried his best to ask the driver why they didn't deliver of which he said today we were busy with pick up of which that was not my problem my question is why do you treat your customers like that FNB trusted you guys to deliver their parcels and you treat them like this please I need to know what's the way forward
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to firstly apologize for the delay and inconvenience we have caused with regards to delivering your parcel, we will look further into this matter and ensure that we also follow up on what happened for us to not to have delivered the parcel last week. As communicated and arranged we will ensure we deliver without fail tomorrow as per arrangements made.
Thank you for reaching out to Ram Hand to Hand Couriers. I would like to firstly apologize for the delay and inconvenience we have caused with regards to delivering your parcel, we will look further into this matter and ensure that we also follow up on what happened for us to not to have delivered the parcel last week. As communicated and arranged we will ensure we deliver without fail tomorrow as per arrangements made.