ALWAYS GET BAD SERVICE FROM RAM

If it was up to me I would avoid companies that use RAM courier for delivery. RAM has the worst service. I work with different couriers all the time because as a person with a physical disability I mostly get stuff delivered to me at home. Honestly they don't give me problems at all, it is always this one, RAM. Yesterday some rude person from RAM called me, asking me to collect my parcel from him at the local police station because they cannot deliver in my area. I explained my condition to him, that I use a wheelchair and will need to request a cab to get there, also I do not have anyone to send there to sign for the parcel. He dropped the phone without saying anything and never came. Later, I got a call from a lady from RAM offices, making a follow up on the delivery and I explained everything to her as well. She promised to speak to the guys and see if they can make some sort of an arrangement to bring my stuff home. Today it was the repeat of yesterday's events, RAM's rude guy calling me from the police station to fetch my parcel, refusing to come to my house, me getting a call later from their offices. Bottom line is the problem is still not resolved, I still do not have my parcel. This is not the first time I encounter problems with RAM, last year the same thing happened. Why must we pay companies for home delivery if we are still going to pay to collect our parcels from local police stations? Not all of us stay close to police stations. And what about making exceptions in certain cases like mine?! My conclusion from this whole experience is that RAM couriers is not accomodative of people with disabilities. They must consider putting it out there that " UNFORTUNATELY WE DO NOT SERVE PEOPLE WITH DISABILITIES".