1 reviews | Active since Aug 2016

08 Feb 2019, 11:19

Absolutely useless people!!

What a useless company!!! I cannot believe that Vodacom still uses these people. They cannot get their info right. They are supposed to deliver my wi-fi upgrade from Vodacom. They have the wrong telephone numbers. And after spending 22 minutes on the phone with them and the driver, and after "correcting" my telephone number, and after confirming with another lady when delivery should take place - THEY STILL GET IT WRONG!!!!! Have you ever? Seriously. You are wasting my time and seriously testing my patience. VODACOM - change your courier!!

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Feb 2019, 11:33
Official
 Good day
 
 Thank you for your message
 
 Apologies for all inconveniences caused, we are having some technical issues with the website as we are switching users and it does take some time. We are working on the areas affected. We are working to get the website up and running as soon as possible 
 
 Thank you
 Warm regards 
's update09 Feb 2019, 05:10
Reviewer Update
Seriously? Do people fall for this automatic reply as an excuse for bad service? And then your useless attempt to try and contact me? RAM is ridiculous. I cannot believe that a big company like Vodacom will use someone like this when their service is useless.
's update12 Feb 2019, 09:29
Reviewer Update
Still NOTHING from RAM - not a phone call, not an apology and still NO delivery!!! Tomorrow is a week that I've had to deal with these useless people!!! Please make this torture stop!