AO
Ashley O
1 reviews | Active since Apr 2019
13 Feb 2024, 12:48
Absolutely shocking service and bad attitude from so called "Supervisor"
Absolutely shocking service and bad attitude from so called "Supervisor" (Londi) No apology was offered for incompetence and miscommunication by 2 x Ram employees and supervisor was not really interested in solving my issue with haste. No will to get involved and speed up my query at all. Bare minimum attitude is the absolute worst.
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
13 Feb 2024, 13:27Good day Ashley,
Thank you for reaching out to Ram Hand to Hand Couriers. We would like to apologize for the delay and any delay and inconvenience caused with regards to your delivery. The parcel was escalated to our sales department as you requested a change of address to your work place, that unfortunately needs to be authorized by your service provider for security reason's before we can proceed. The order will be delivered tomorrow to your work address.
Thank you for reaching out to Ram Hand to Hand Couriers. We would like to apologize for the delay and any delay and inconvenience caused with regards to your delivery. The parcel was escalated to our sales department as you requested a change of address to your work place, that unfortunately needs to be authorized by your service provider for security reason's before we can proceed. The order will be delivered tomorrow to your work address.
Ram Hand To Hand Couriers's reply13 Feb 2024, 13:27
Official
Good day Ashley,
Thank you for reaching out to Ram Hand to Hand Couriers. We would like to apologize for the delay and any delay and inconvenience caused with regards to your delivery. The parcel was escalated to our sales department as you requested a change of address to your work place, that unfortunately needs to be authorized by your service provider for security reason's before we can proceed. The order will be delivered tomorrow to your work address.
Thank you for reaching out to Ram Hand to Hand Couriers. We would like to apologize for the delay and any delay and inconvenience caused with regards to your delivery. The parcel was escalated to our sales department as you requested a change of address to your work place, that unfortunately needs to be authorized by your service provider for security reason's before we can proceed. The order will be delivered tomorrow to your work address.