1 reviews | Active since Feb 2017

11 Dec 2020, 15:02

Absolutely disgusting service from RAM couriers

The Ram couriers staff lack professionalism and courtesy. They behave like mini gods when they are supposed to deliver a package to a client. Firstly, they don't set an appointment for when they're going to make the delivery. Secondly, they expect you to drop absolutely everything when they make their unscheduled appearance. Thirdly, they are absolutely unflinching and discourteous. It is as though they're celebrating that they were unable to deliver the package to the client. Fourthly, they assume a condescending and completely unprofessional tone with the client. They make the whole process of receiving a parcel that you have paid for unpleasant and demeaning. If it were up to me, I would never ever want interact with their uncouth delivery staff.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Dec 2020, 15:37
Official
Good day Max.

We sincerely do apologise for the delayed delivery and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you as promised.

Kind regards.