nC
nicolas C

1 reviews | Active since Sept 2012

10 Nov 2022, 19:41

ABSOLUTELY DISGUSTING SERVICE

It is absolutely shocking when it takes Ram 9 attempts to deliver 5 parcels, of which 3 parcels are 9km's apart.

Today, Thursday the 10th of November Ram had the 8th Failed attempt to Deliver the final Parcel at around 1pm.I phoned the sender informed them again that mistake number 5, 6 and 7 was being made again whom which was in contact with RAM, who then sent out the driver again with the same parcel that was supposed to be delivered last week. who arrives at 430 again unable to deliver the parcel.

I then phoned one of Ram's manager's on their personal cel phone ( lady by the name of Lindsay ) who assures me that the the problem would be rectified.

I phone the send again at 515pm to be told that Ram had sent an email to one of their other departments to fix the problem.

Then at 18:41 i get a whatsapp message from the same manager that my parcel will not be delivered today.

It is clear that no one gives a C%$p enough to return a phone on make any effort to remedy all the other previous ***** ups.

Then at 19:39pm on the same day, a third driver arrives on site to deliver the same parcel,

Again, to no surprise he is unable to deliver the parcel again. THE THIRD TIME, SAME MISTAKE IN ONE DAY

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Replies (1)
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nicolas C's update12 Nov 2022, 08:06
Reviewer Update
this is now at a point where your 8th and 9th apology is not accepted. I have notified Ikhokha that I refuse to accept any parcel from Ram, You have wasted enough of time and caused enough frustration in my life. Ikhokha can deliver using any other courier but ram