YR
Yolande R
1 reviews | Active since Nov 2019
18 Nov 2024, 14:25
A Courier company that does not do any Courier/delevries
DO NOT USE THIS COURIER. SUPPOSED TO DELIVER FRIDAY, DID NOT ARRIVE. NO COMMUNICATION TO LET YOU KNOW THEY ARE NOT COMING OR THAT THERE IS A PROBLEM. ALL YOU GET IS THEY COULD NOT MAKE IT AS THEY HAD TO MANY DELIVERIES???????? GUESS WHAT ram couriers IT IS NOT THE CLIENTS PROBLEM IT IS YOURS HIRE SOME MORE DRIVERS. YOU SHOULD READ UP ON THE WORDS 'YCLIENT SERVICE". TOTALLY USELESS CANT CALL YOURSELF A COURIER COMPAN
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Ram Hand To Hand Couriers's replyOfficial
19 Nov 2024, 07:54Dear Yolande Romans
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply19 Nov 2024, 07:54
Official
Dear Yolande Romans
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.