MM
McDonald M

1 reviews | Active since Jan 2020

10 Nov 2025, 13:11

****

My expierance with Ram couriers is very bad. I was waiting for my parcel from Vodacom through Ram couriers and they could not deliver my parcel. What i got from them i was an excuses from the bottom staff to the top supervisors. I called their customer care and spoke to a supervisor named Londi, who also gave false promises. I think Ram couriers is a ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply12 Nov 2025, 11:10
Official
Dear McDonald 
  
  We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
  Please accept our sincere apologies for the inconvenience and frustration this may have caused.
  
Your parcel has been delivered successfully  .

  We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
  Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely, 
  RAM Team.