nM
nosiphiwo M

1 reviews | Active since Oct 2010

03 May 2022, 12:10

😡

I'm unhappy about RAM East London, I placed an order @ Netflorist on the 24th April 2022 which was due to be delivered the latest, Friday, 29 April 2022 and the parcel was not delivered. I kept calling and sending an email to Netflorist expressing my unhappiness after tracking the parcel and I was told the parcel was dispatched according to the system. To my surprise the parcel never reached me nor communication was made by the courier company. This parcel was a birthday gift for a party that was on Saturday, 30 April 2022 hence I bought from Netflorist with the expectation of receiving the order on Friday. Today, I called RAM and netflorist I as told the parcel will be delivered tomorrow because the driver doesn't deliver in my area today.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 May 2022, 12:51
Official
Good day Nosiphiwo.

We do apologize for the experience you had with the delivery attempts of your parcels.

We will ensure the delivery of your parcel is prioritized tomorrow without fail. 

kind regards.
nM
nosiphiwo M's update03 May 2022, 12:55
Reviewer Update
This is not good enough the delivery date was Friday, 29 April 2022 and still you couldn't make an effort to deliver today, this is such a bad service