3 weeks waiting on delivery.

The service is ****. Been waiting on a delivery for 3 weeks now, worse part I am 45min away from their "HUB" where goods are stored. In the three weeks they sent 2 messages confirming dispatch but still no delivery. And they do not bother to inform you of any changes. When making follo up you are then placed on hold till you run out of airtime. ARAMEX is the way from now on forward. RAM is the worst and not good at customer service.