F
Fortune
1 reviews | Active since Sept 2024
16 Jan 2026, 12:09
-1/10 experience
Why couldn't the drivers let me know that my information was incomplete over the phone instead of having me go downstairs only to say yeah your info is incomplete we will come tomorrow, and yet you CALLED me and REQUESTED ME TO BRING MY ID, HOW IS IT THAT I AM A DIFFERENT PERSON WHEN YOU CALLED ME? I HAVE MY ID, MY NAME IS ON YOUR DEVICE....
They could've told me I can update my information on their tracking nton nton, but no, my delivery will come tomorrow
You guys honestly ruined my day,a -1/10 experience shem, you really ruined my day and I am not happy with the experience you guys provided
Helpful (0)
Replies (6)0
Replies (6)F
Fortune's updateReviewer Update
16 Jan 2026, 12:11I have contacted Vodacom again to update my details,I have updated my details to your delivery portal, can I have my parcel delivered today, thank you
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Fortune's update16 Jan 2026, 12:11
Reviewer Update
I have contacted Vodacom again to update my details,I have updated my details to your delivery portal, can I have my parcel delivered today, thank you
F
Fortune's updateReviewer Update
16 Jan 2026, 19:59I am now getting an unsuccessful delivery notification for 17:15, you guys are not fair at all, very unsatisfied cusomer
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Fortune's update16 Jan 2026, 19:59
Reviewer Update
I am now getting an unsuccessful delivery notification for 17:15, you guys are not fair at all, very unsatisfied cusomer
F
Fortune's updateReviewer Update
17 Jan 2026, 09:26So I have called your customer service line, why did the driver lie to my face and say they will deliver today, im Saturday knowing very well they do not work weekends, and the lady was of no help, I am honestly not happy with your service and not like you give a damn but let people know, imagine wasting a day of my life to be told my address is wrong when in fact its correct, that driver will know me, I want hom to redeliver and I will tell him where to **** off
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Fortune's update17 Jan 2026, 09:26
Reviewer Update
So I have called your customer service line, why did the driver lie to my face and say they will deliver today, im Saturday knowing very well they do not work weekends, and the lady was of no help, I am honestly not happy with your service and not like you give a damn but let people know, imagine wasting a day of my life to be told my address is wrong when in fact its correct, that driver will know me, I want hom to redeliver and I will tell him where to **** off
F
Fortune's updateReviewer Update
18 Jan 2026, 09:45RAM
Why am I getting 2 new SMS of delivery, what is happening, what is this
RAM: Dear FORTUNE MNCUBE, we regret to inform you that we were unsuccessful in delivering your order from VODACOM - ONLINE DIRECT. Please indicate your preferred course of action by clicking:
RAM: Dear Fortune, your parcel is out for delivery today to 120 End Street Doornfontein 2028. ID Please be vigilant and do not get ****med. RAM will NEVER ask for payment for outstanding shipping costs. Manage your delivery:
You d9jt even respond, you guys are the absolute worst for real, why cant you be honest with the customers instead of getting our hopes up
Why am I getting 2 new SMS of delivery, what is happening, what is this
RAM: Dear FORTUNE MNCUBE, we regret to inform you that we were unsuccessful in delivering your order from VODACOM - ONLINE DIRECT. Please indicate your preferred course of action by clicking:
RAM: Dear Fortune, your parcel is out for delivery today to 120 End Street Doornfontein 2028. ID Please be vigilant and do not get ****med. RAM will NEVER ask for payment for outstanding shipping costs. Manage your delivery:
You d9jt even respond, you guys are the absolute worst for real, why cant you be honest with the customers instead of getting our hopes up
F
Fortune's update18 Jan 2026, 09:45
Reviewer Update
RAM
Why am I getting 2 new SMS of delivery, what is happening, what is this
RAM: Dear FORTUNE MNCUBE, we regret to inform you that we were unsuccessful in delivering your order from VODACOM - ONLINE DIRECT. Please indicate your preferred course of action by clicking:
RAM: Dear Fortune, your parcel is out for delivery today to 120 End Street Doornfontein 2028. ID Please be vigilant and do not get ****med. RAM will NEVER ask for payment for outstanding shipping costs. Manage your delivery:
You d9jt even respond, you guys are the absolute worst for real, why cant you be honest with the customers instead of getting our hopes up
Why am I getting 2 new SMS of delivery, what is happening, what is this
RAM: Dear FORTUNE MNCUBE, we regret to inform you that we were unsuccessful in delivering your order from VODACOM - ONLINE DIRECT. Please indicate your preferred course of action by clicking:
RAM: Dear Fortune, your parcel is out for delivery today to 120 End Street Doornfontein 2028. ID Please be vigilant and do not get ****med. RAM will NEVER ask for payment for outstanding shipping costs. Manage your delivery:
You d9jt even respond, you guys are the absolute worst for real, why cant you be honest with the customers instead of getting our hopes up
F
Fortune's updateReviewer Update
19 Jan 2026, 07:16Ok,the information has been verified, I confirmed on Saturday, when am I getting my parcel?
F
Fortune's update19 Jan 2026, 07:16
Reviewer Update
Ok,the information has been verified, I confirmed on Saturday, when am I getting my parcel?
F
Fortune's updateReviewer Update
19 Jan 2026, 11:14You guys are not honest at all, why is it on Saturday I was told that the address has been updated ONLY FOR ME TO BE TOLD THAT IT WAS NOT AMMENDED AND NOW MY PARCEL HAS BEEN SENT BACK?
NOT ONLY ARE YOUR DRIVERS ****ING ****S, YOU GUYS ARE NOT HONEST YOURSELVES?
NOW I HAVE TO ASK FOR ANOTHER DAY OFF BECAUSE OF SOMEONES INCOMPETENCE, THATS 2 DAYS WORTH OF NOT WORKING, YOU GUYS ARE REALLY INFAIR, NO WONDER YOUR RATINGS ARE LOW
I HAD TO CALL THAT ****TY VODACOM AFTERSALES ONLY FOR THEM TO CONTRADICT WHAT I AM NEING TOLD
I CALLED SATURDAY, THE LADY WHO HELPED ME CONFIRMED MY FULL ADDRESS,SAYS IT WAS CAPTIRED AND NOW THINGS ARE CHANGING?
****ING RIDICULOUS AT THIS POINT
NOT ONLY ARE YOUR DRIVERS ****ING ****S, YOU GUYS ARE NOT HONEST YOURSELVES?
NOW I HAVE TO ASK FOR ANOTHER DAY OFF BECAUSE OF SOMEONES INCOMPETENCE, THATS 2 DAYS WORTH OF NOT WORKING, YOU GUYS ARE REALLY INFAIR, NO WONDER YOUR RATINGS ARE LOW
I HAD TO CALL THAT ****TY VODACOM AFTERSALES ONLY FOR THEM TO CONTRADICT WHAT I AM NEING TOLD
I CALLED SATURDAY, THE LADY WHO HELPED ME CONFIRMED MY FULL ADDRESS,SAYS IT WAS CAPTIRED AND NOW THINGS ARE CHANGING?
****ING RIDICULOUS AT THIS POINT
F
Fortune's update19 Jan 2026, 11:14
Reviewer Update
You guys are not honest at all, why is it on Saturday I was told that the address has been updated ONLY FOR ME TO BE TOLD THAT IT WAS NOT AMMENDED AND NOW MY PARCEL HAS BEEN SENT BACK?
NOT ONLY ARE YOUR DRIVERS ****ING ****S, YOU GUYS ARE NOT HONEST YOURSELVES?
NOW I HAVE TO ASK FOR ANOTHER DAY OFF BECAUSE OF SOMEONES INCOMPETENCE, THATS 2 DAYS WORTH OF NOT WORKING, YOU GUYS ARE REALLY INFAIR, NO WONDER YOUR RATINGS ARE LOW
I HAD TO CALL THAT ****TY VODACOM AFTERSALES ONLY FOR THEM TO CONTRADICT WHAT I AM NEING TOLD
I CALLED SATURDAY, THE LADY WHO HELPED ME CONFIRMED MY FULL ADDRESS,SAYS IT WAS CAPTIRED AND NOW THINGS ARE CHANGING?
****ING RIDICULOUS AT THIS POINT
NOT ONLY ARE YOUR DRIVERS ****ING ****S, YOU GUYS ARE NOT HONEST YOURSELVES?
NOW I HAVE TO ASK FOR ANOTHER DAY OFF BECAUSE OF SOMEONES INCOMPETENCE, THATS 2 DAYS WORTH OF NOT WORKING, YOU GUYS ARE REALLY INFAIR, NO WONDER YOUR RATINGS ARE LOW
I HAD TO CALL THAT ****TY VODACOM AFTERSALES ONLY FOR THEM TO CONTRADICT WHAT I AM NEING TOLD
I CALLED SATURDAY, THE LADY WHO HELPED ME CONFIRMED MY FULL ADDRESS,SAYS IT WAS CAPTIRED AND NOW THINGS ARE CHANGING?
****ING RIDICULOUS AT THIS POINT