1 reviews | Active since Nov 2013
1.5 hours late!!
<p>Delivery from Samsung arranged by RAM for today, 20/01/2017. Ram was given explicit instruction to phone me before delivering. They ignored my request to Samsung and arrived at my house 11h17. They then proceeded to phone me where I asked them to deliver the package at 15h00. At 15h45 I had to phone them only to be told they can only deliver at 16h30. ***? Tracking number ss ********** 4</p>
Good Day,
I would like to thank you for bring your complaint to our attention.
It is with great regret to hear that our Courier service did not deliver your parcel as was promised to you and would like to apologize for this.
Please could you supply me with your tracking reference number so that I may have this taken up with the relevant responsible staff members who was involved to make delivery to you.
We take our customers seriously and when we hear that this happened this truly saddens Ram that we did not delivery. We will do our utmost best to ensure that this do not happen again.
Regards
Good Day,
I would like to thank you for bring your complaint to our attention.
It is with great regret to hear that our Courier service did not deliver your parcel as was promised to you and would like to apologize for this.
Please could you supply me with your tracking reference number so that I may have this taken up with the relevant responsible staff members who was involved to make delivery to you.
We take our customers seriously and when we hear that this happened this truly saddens Ram that we did not delivery. We will do our utmost best to ensure that this do not happen again.
Regards