0/10 Customer Service

If only there was an option to rate 0 stars! Non-Delivery on a day where I had to take off to ensure I was able to receive the parcel. No call to advise. No communication. When enquiring, the call center agent told me I need to answer my phone quicker? Such insubordination should not be tolerated. Get your act together RAM. Will be advising Vodacom of the same and strongly suggest they move to a different courier partner.