Rotten chicken polony

Good day

Yesterday 2025/01/24 was at Makro carnival to do my monthly grocery and when I got home unpacking it only to see that the rainbow polony it’s rotten.

I called the centre today to report this hence I couldn’t drive back again and my call was transferred to Hamilton who apparently deals with department. The conversation I had with him I really find it disrespectful because no remorse or anything like an apology he just informed the day I come back to Makro they will refund me. So just like that NO APOLOGY and I must use again my own petrol money to come for refund??? image1.jpeg I’ve attached a photo and I reallly ask myself if refrigerator stock it’s not checked daily if we customers can get such front the fridge?? I’ve also escalated this with Rainbow web page and customer watsupp and guesss what I’ve been ignored till this day

Sent from my iPhone