1 reviews | Active since Nov 2009
Plastic in Simply Chicken Cheese Vienna!!!
On Monday, 04 April, I found a piece of blue plastic inside a Simply Chicken Cheesy Vienna which I had cut up to feed as a snack to my 18 month. I was so shocked and the thought of feeding my baby plastic just really made me so angry with this company. I contacted the company via their Facebook page and sent pics to which they'd asked for my contact details. I responded with my details on the Tuesday morning when I saw the message. They rep****: \Thank you very much Reona. Someone will be in contact with you shortly!\" No one contacted me. The Wednesday, my son asked asked for a Vienna roll. I warmed up the vienna's and my son immediately spotted blue plastic once again this time under the skin of the vienna. I didn't cut this one because I wanted the company to see that I werent trying any tricks. I took pics and contacted them via their Facebook message which pics. Their response was: \"Hi Reona, thank you for sending this through! It has been immediately escalated to the relevant teams as this is a matter of urgency. We apologise for your experience and will be in contact.\" This blows my mind as nobody has contacted me or taken this serious! I'm utterly disgusted."
Good day
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Resolved with Customer Care.
Kind Regards
RCL Foods Customer Care
Good day
***
Resolved with Customer Care.
Kind Regards
RCL Foods Customer Care
