False advertising
I bought Rainbow simply Chichen original value pack of 12 portions on a special price for R45 at Pick a Pay Klipfontein.. I only bought 1 pack due to the fact that there were 12 portions but that evening when I wanted to use it there were only 11 pieces and that is unexceptable for me it's false information given to the client.
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Replies (3)
Rainbow Chicken's replyOfficial
04 Dec 2017, 16:07Good day Rina
REF 46075
Thank you for taking the time to notify us of your experience with our product.
As discussed with our representative, this complaint is now closed.
Kind regards
RCL Foods Customer Care
Best regards,
Rainbow Chicken's reply04 Dec 2017, 16:07
Official
Good day Rina
REF 46075
Thank you for taking the time to notify us of your experience with our product.
As discussed with our representative, this complaint is now closed.
Kind regards
RCL Foods Customer Care
Best regards,
's updateReviewer Update
29 Jan 2018, 16:52A Lady phoned me and advice she will send me a voucher via post till today I received nothing!
's update29 Jan 2018, 16:52
Reviewer Update
A Lady phoned me and advice she will send me a voucher via post till today I received nothing!
Rainbow Chicken's replyOfficial
30 Jan 2018, 14:08Dear Rina
Thank you for your enquiry.
As discussed with our Customer Care Officer, we can confirm that a voucher was posted on 18/12/2017 to the address confirmed.
Please note there may be delays as it was posted as standard mail via the Post Office.
Kind regards
Adiel
Best regards,
Rainbow Chicken's reply30 Jan 2018, 14:08
Official
Dear Rina
Thank you for your enquiry.
As discussed with our Customer Care Officer, we can confirm that a voucher was posted on 18/12/2017 to the address confirmed.
Please note there may be delays as it was posted as standard mail via the Post Office.
Kind regards
Adiel
Best regards,