TZ
Thandeka Z

1 reviews | Active since Jul 2017

04 Oct 2018, 17:33

Disappointed customer

I bought 500g Chicken *****'s with a Use by date 06/09/2019 at 23:41:19 and they appeared to have a bile crushed on it. It had a horrible taste and had to dispose off the whole package. I am so disappointed and not looking to buy from this so known reliable company. I hope this human mistake does not happen again and please ensure that every container is checked before despatched.

0
Replies (3)
Rainbow Chicken
Rainbow Chicken's reply05 Oct 2018, 14:23
Official

Good day Thandeka

***

Thank you for notifying us of your complaint. We apologize for any inconvenience caused.

Our Customer Liaison Officer tried contacting you unsuccessfully today to discuss complaint. She will continue to try to contact you.

Kind Regards

RCL Foods Customer Care

Best regards,

TZ
Thandeka Z's update05 Oct 2018, 18:04
Reviewer Update
Thank you I saw missed calls I had a very hectic day, you can contact me tomorrow.
Rainbow Chicken
Rainbow Chicken's reply09 Oct 2018, 09:39
Official

Good Day Thandeka

Thank for taking the time to notify us of your experience with our product and for allowing us to contact you to resolve your complaint .

Kind Regards

RCL Foods Customer Care

Best regards,