Terrible Service and Unreliable Connectivity - Rain WiFi Failing to Deliver

1/5 stars I am writing to express my extreme dissatisfaction with the service provided by Rain WiFi. Despite paying a substantial amount for their services, I have been experiencing inconsistent and unreliable connectivity over 2 months which only seems to work at night.When you call Rain they hung up and no assistance is provided .

Over the past month, I have made numerous attempts to contact their customer service team, but my calls have gone unanswered, and I have not received any response to my complaints. This lack of communication and support is unacceptable and indicates a lack of concern for their customers.

The service agreement promises 24/7 connectivity, but I have been left with no alternative but to conclude that this is not the case. I have tried troubleshooting and restarting the router, but the issue persists.

As a result of their failure to address my concerns, I will be cancelling my service effective next month. I expect a full resolution to this issue and a refund for the subpar service I have received.

I urge Rain WiFi to take immediate action to rectify their network issues and improve their customer service.