Poor Network coverage

I've recently moved to Roslyn, Pretoria and since my move I have been struggling with connectivity both 4G and 5G. I have made numerous calls to the client contact centre and always been advised that I'll be contacted by network technical support which has never happened. Today I spoke to Nas who could not provide me with a number for technical support, or ransfer me to supervisor.

This has really been frustrating as I conduct my business from home and depend entirely on the internet.

I'm supposed to pay for a full month's premium when I could hardly connect. I am now having to use my phone as a hot spot to send the ccomplaint as connection is failing me.