TS
Tracey S

1 reviews | Active since Apr 2015

21 Apr 2015, 15:18

terrible after sale service

In July 2013, I bought a car from Raceview motors. Their initial service was brilliant until I took delivery of the car. within the same week I returned asking them to fix the interior light, the electric windows that don't work as they should and replace clips that were missing from the boot compartments. <br> I was told to remind the sales person when the car comes in for a service and he will make sure that it is all seen to and fixed.<br> well I did just that, and again was told that it will all be sorted out by the time I fetch my car in the afternoon. <br> this was not the case. NONE OF THE ISSUES WERE EVEN LOOKED AT NEVERMIND FIXED. I phoned as sonn as I got home to ask whats happening. the response was that I need to phone in the new year. I phoned 3 times in 2014, each time being told that they will call me back to have it done. well they never phoned me back. <br> Today (21 april 2015) I took my car for a service and again asked to have those things sorted out. the sales manager told me that he would see what they can do and get back to me. I have already fetched my car (WITH NOTHING BEEN LOOKED OR FIXED) and they have again not returned my call. DISGUSTING!!!<br>

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Replies (1)
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS's reply23 May 2022, 08:47
Official
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