KK
Katlego K

1 reviews | Active since Jul 2023

17 Jul 2023, 13:10

Raceview sold me a voetstoets

I bought a vw golf 6 gti at raceview and from a salesperson named Leslie on the 17th of march, i returned the car after 7days because the engine light and the epc light came on, they couldn't fix the car and Leslie told me to leave it at the recon department for a week, i did so and fetched it after a week. I drove the car for two weeks then the problem returned again. Since then they have been failing to fix the problem. Even the dealer principal made empty promises even now. I drive the car for few days and i take it back to the dealership every month. Cecilia who is the dealer principal also failed a multiple times to fix the problem, the car even cuts at a stop. I also spoke to Charles the sales manager but nothing helps. Ever since i bought the car i haven't spent at least 30 full days with the car but its been 38 days with them at the dealership now and i am paying the bank every month. They telling me that they cant exchange the car for another one now because the bank does not approve. I need help even my health is deteriorating due to stress every day for paying for a voetstoets car. But the slogen on the dealership says quality pre owned vehicles. I dont think so. They sell voetstoets

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Replies (3)
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS's reply17 Jul 2023, 13:28
Official
Good day Katlego - your complaint has been received and escalated to Management.  Thank you Raceview Motors

RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS's reply20 Jul 2023, 08:31
Official
Raceview Motors would like record that we are in constant contact with Katlego and his mother to clear up these matters and to alleviate further problems.  Thank you Raceview Motors
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS
RACEVIEW MOTORS / BUYMYCARS / WESELLCARS's reply26 Jul 2023, 09:57
Official
Raceview Motors confirmed that Katlego's vehicle has been uplifted and replaced with a new one and we can confirm that this matter is now resolved.  Thank you Raceview Motors.