Lies and inconvenience from Vincent Kekana

I have been **** to and inconvenienced so much by Vincent since I collect my car in March 2024. If I could, I would give a negative star to rate him.

1. During sale service with him, he advised that the car amount cannot be negotiated but he can cut off the registration fees as a form of “discount”. When I was signing my contract, he obviously was not present and when I asked why the R7000 is not removed and Nadia said that was not mentioned by Vincent and it is not allowed. First lie

2. I asked Vincent about the spare keys and tracker certificates before I left the dealership, he said I will get those when I return to get the car registration documents. I came a few days later, only received the registration document – no spare keys, not tracker certificate.

After 2 weeks of chasing after him, he told me that the car does NOT have a tracker and organized someone to come and install. (So I have been driving around with a car under the impression that it has a tracker when it does NOT). The issue with spare keys went on for a good 4 months. I only received the spare keys (29 July 2024) after about 5 visits to the dealership and having complained on the RACEVIEW whatsapp number because he stopped replying to my texts.

3. On the weekend before I received the spare key; he asked that I bring my car in because this process of coding the keys will take the whole day, he then gave me one of their cars to commute for work on Monday (29Jul24). Before I left (27Jul24), I saw that the car is on 2 bars (and will last for +-64km). I asked him that there is not enough fuel and he told me that the car is “fuel efficient” I should not have any problems, it should last me (not sure if this was because I am a female and he takes for a fool or what). I drove home, and on Sunday realized that the petrol light in on. I send him a message and rep**** by saying "Hi. I'm not with you. Let's talk in the morning". I filled R200 fuel so I can commute to work and gave him the slip on Monday when I went to collect my car. He said he will take my banking details to Finance department. It took me sending an email to everyone on their website to get my petrol money reimbursed because he stopped responding to my texts.

So if you get there and land in his hands, please be ready to chase after him until you turn blue on your face or ensure you have everything you need before you leave. He does NOT and will NOT acknowledge anything in writing. He will ask you to make several trips to the dealership, there is always people lined up to see him at his desk, he will be running around pretending to be busy. And because I didnt get anything acknowledged by him in writing (the registration fee and the petrol) his manager (Charles Kuhn) initially said he wont be able to help me. I must sort this with Vincent (who is not responding my texts and I attached the chats for the manager to see). After back and forths via email he reimbursed me for petrol.

I tell tell everyone who cares to know about this bad experience because I wouldnt want anyone to go through all this or anything similar.