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Michelle M

1 reviews | Active since Dec 2025

08 Dec 2025, 15:31

Worst Rental Experience

This is the worst rental experience I have had. I rented an apartment at Homage and the experience was just horrible. There were quite a few burglaries during my stay. The last one happened to be a unit just a few doors away from mine. The noise is a huge issue as it is not controlled. This is loud and noisy children during the day, and noisy rowdy adults at night. Parking was a huge issue as at first no bays were allocated. Out of nowhere the enforcing of bay allocation happened and threats of fines or straight up not allowing a person to park inside happened. Then they did not have enough bays to allocate so people just ended up parking on the side making maneuvering very difficult. Delivery drivers would be from time to time denied access inside forcing you to collect it at the gate. This would never be directly communicated so you would just never know. On communication, this was hardly a thing. Communication was very very poor. Then to the deposit. There are weird and wild charges that they call "Reinstatement and cleaning" this is just thumb sucked amounts that they charge off your deposit. Without valid proof or evidence. Lastly, the lease is just impossible to get out of if you've signed for a year.

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Replies (1)
Quorum Property Management
Quorum Property Management's reply10 Dec 2025, 08:45
Official
Hi Michelle,
 
We are sorry to hear that your experience with us did not meet your expectations. Please be assured that the safety and security of our tenants remain our top priority. We have recently upgraded our security systems to strengthen access control, and our security guards are on duty 24/7. We also encourage tenants to report any noise disturbances so that we can address them promptly.
 
Regarding parking, bays are always allocated upon request and are included in the lease agreement. Reinstatement charges are standard practice in the industry and were communicated upfront when you signed the lease. 
The apartment was handed over in a clean, well-maintained condition, and any charges app**** at the end of a lease are to ensure it is restored to the same standard for the next tenant.
 
We wish you all the best.
 
Kind Regards
QLiving Team