TK
Tash K
1 reviews | Active since Apr 2026
13 Apr 2026, 00:46
The homage review
The homage building -100000/10 There’s been a power outage for nearly a week. Communication from management is severely poor. A chat bot is used, messages and queries are often left unanswered, the *********** people responsible for this communication then knock off at 5pm. There’s no building manager on site. The biometrics at the gate do not work most of the time. There are no security cameras except for the ones at the gates. There’s a complete disregard for residents and while power outages are out of their control, communication is still extremely poor and disappointing. HIRE AN ONSITE MANAGER AND STOP USING CHAT BOTS.
Helpful (0)
Replies (4)0
Replies (4)
Quorum Property Management's replyOfficial
13 Apr 2026, 08:48Good day,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the ongoing power outage and the challenges you have experienced at the building.
We are aware of the situation and understand the significant impact this has had on our residents. While the outage is due to a municipal infrastructure failure and is unfortunately outside of our direct control, we fully acknowledge that our communication and overall service during this time should have been better.
Since the start of the outage, our team has been actively engaging with the municipality and relevant service providers, while also working on interim solutions, including the implementation of temporary backup power.
We appreciate that this has not been resolved as quickly as expected, and we want to assure you that we are applying continuous pressure and exploring every possible option to restore services as soon as possible.
Your concerns regarding communication, on-site presence, and security have been noted and are being taken seriously. Please note that the biometric access systems are checked on a daily basis and are confirmed to be in working order.
We are also currently reviewing the concerns raised to improve the overall resident experience.
We remain committed to resolving this matter and will continue to provide updates as progress is made.
Kind regards,
Q Living Management
Q Living Management
Quorum Property Management's reply13 Apr 2026, 08:48
Official
Good day,
Thank you for your feedback. We sincerely apologise for the frustration and inconvenience caused by the ongoing power outage and the challenges you have experienced at the building.
We are aware of the situation and understand the significant impact this has had on our residents. While the outage is due to a municipal infrastructure failure and is unfortunately outside of our direct control, we fully acknowledge that our communication and overall service during this time should have been better.
Since the start of the outage, our team has been actively engaging with the municipality and relevant service providers, while also working on interim solutions, including the implementation of temporary backup power.
We appreciate that this has not been resolved as quickly as expected, and we want to assure you that we are applying continuous pressure and exploring every possible option to restore services as soon as possible.
Your concerns regarding communication, on-site presence, and security have been noted and are being taken seriously. Please note that the biometric access systems are checked on a daily basis and are confirmed to be in working order.
We are also currently reviewing the concerns raised to improve the overall resident experience.
We remain committed to resolving this matter and will continue to provide updates as progress is made.
Kind regards,
Q Living Management
Q Living Management
TK
Tash K's updateReviewer Update
13 Apr 2026, 20:25This is ridiculous. Every single month the power is out for days and you fail dismally at communicating because your precious agents knock off after 5pm when you know we encounter issues like this around the clock. Stop giving us excuses from city power. I pay rent on time every month, I buy electricity. I deserve to use that electricity instead of receiving senseless excuses while my hard earned groceries rot in my fridge. Find a new electricity supplier and play your part. Sies man.
TK
Tash K's update13 Apr 2026, 20:25
Reviewer Update
This is ridiculous. Every single month the power is out for days and you fail dismally at communicating because your precious agents knock off after 5pm when you know we encounter issues like this around the clock. Stop giving us excuses from city power. I pay rent on time every month, I buy electricity. I deserve to use that electricity instead of receiving senseless excuses while my hard earned groceries rot in my fridge. Find a new electricity supplier and play your part. Sies man.
Quorum Property Management's replyOfficial
14 Apr 2026, 06:54We understand your frustration and sincerely apologise for the inconvenience caused by the ongoing power outages. We fully appreciate how disruptive this has been, especially when it affects your daily living and results in personal loss.
Unfortunately, there are no alternative electricity suppliers available to us, as the building is solely serviced by City Power. We remain dependent on their infrastructure and restoration timelines.
That said, we have made every effort to keep residents informed. Communication was sent out as updates were received on the following dates and times:
- 7 April at 16:30
- 9 April at 07:35 and 11:45
- 10 April at 09:00, 10:00, and 15:10
- 11 April at 09:15 and 09:25
- 12 April at 08:50
- 13 April at 12:10 and 19:35
In addition, by early evening on 13 April, a new generator was successfully connected on site. This forms part of our ongoing efforts to actively improve the situation and reduce the impact of outages on residents.
We understand that this remains a difficult situation, and please be assured that we continue to engage with City Power while also taking practical steps within our control to better support residents.
We appreciate your patience and understanding.
Kind regards,
Q Living Management
Kind regards,
Q Living Management
Quorum Property Management's reply14 Apr 2026, 06:54
Official
We understand your frustration and sincerely apologise for the inconvenience caused by the ongoing power outages. We fully appreciate how disruptive this has been, especially when it affects your daily living and results in personal loss.
Unfortunately, there are no alternative electricity suppliers available to us, as the building is solely serviced by City Power. We remain dependent on their infrastructure and restoration timelines.
That said, we have made every effort to keep residents informed. Communication was sent out as updates were received on the following dates and times:
- 7 April at 16:30
- 9 April at 07:35 and 11:45
- 10 April at 09:00, 10:00, and 15:10
- 11 April at 09:15 and 09:25
- 12 April at 08:50
- 13 April at 12:10 and 19:35
In addition, by early evening on 13 April, a new generator was successfully connected on site. This forms part of our ongoing efforts to actively improve the situation and reduce the impact of outages on residents.
We understand that this remains a difficult situation, and please be assured that we continue to engage with City Power while also taking practical steps within our control to better support residents.
We appreciate your patience and understanding.
Kind regards,
Q Living Management
Kind regards,
Q Living Management
TK
Tash K's updateReviewer Update
14 Apr 2026, 09:47You’re so quick to demand rent from clients, yet your communication is ***. Your services are the same. Your WhatsApp communication is horrible and we should not be subjected to that bs!!! You don’t even provide accurate updates. I’ve had to join the city power channel myself because you lot want to be begged to do your jobs. Why did it take 7 DAYS for you to secure a semi functional generator? You’ve had countless outages, so much money coming in and you wait for such to put alternative systems into place. Your priorities are up your bum, what will people do with WiFi and lights only? Families have had their whole month of groceries SPOILT because of you. You then have the audacity to charge people to move out and not return deposits. I will be escalating this externally to be looked into. You take advantage of people.
TK
Tash K's update14 Apr 2026, 09:47
Reviewer Update
You’re so quick to demand rent from clients, yet your communication is ***. Your services are the same. Your WhatsApp communication is horrible and we should not be subjected to that bs!!! You don’t even provide accurate updates. I’ve had to join the city power channel myself because you lot want to be begged to do your jobs. Why did it take 7 DAYS for you to secure a semi functional generator? You’ve had countless outages, so much money coming in and you wait for such to put alternative systems into place. Your priorities are up your bum, what will people do with WiFi and lights only? Families have had their whole month of groceries SPOILT because of you. You then have the audacity to charge people to move out and not return deposits. I will be escalating this externally to be looked into. You take advantage of people.