1 reviews | Active since Jun 2025
Something serious and ***** with this organisation
Suspecious Conducts with this organisation, something really needs to be done. My lease is ending end of January 2026, I got a text on thier whatsapp communication as their primary communication channel where I was reminded of ending lease with options to choose, a month to month, renewing or ending. I indicated ending since no one can renew such toxic relationship with landlord. Been making follow ups via calls, whatsapp and email and no one reached out infect they been saying that they will revert.
I need to leave the place this coming weekend and now I am told that no records of my request,I mean I have full records and no one cares fto look into my matter all they can say is they will charge me and wont be given permission to leave the place.
Something is really not making sense with this organisation and something really need to be done, I feel sorry for the current tenants, their hard earned money is just goes to a landlord that does not care about the tenants but their ***** conducts to ******* the tenants
I am in unit A114, Forest View Apartments
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand how frustrating this situation has been for you.
After reviewing the matter internally, we can confirm that there was initial difficulty locating your notice of termination, as it was not visible in our records at the time and communication occurred across multiple channels. Once you provided a screenshot of the notice, this was accepted, and you were advised that no late-notice penalties would apply.We acknowledge that the process has not felt smooth from your side, and for that we apologise. Our intention is never to inconvenience tenants or create unnecessary stress, particularly at the end of a lease. We are keen to resolve the remaining administrative steps and finalise your exit process as quickly and fairly as possible.
We have requested that one of our agents contact you directly via telephone to assist with concluding this matter.
Thank you for raising this with us — we value feedback and remain committed to improving our communication and service.
Kind regards,
Qliving Team
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand how frustrating this situation has been for you.
After reviewing the matter internally, we can confirm that there was initial difficulty locating your notice of termination, as it was not visible in our records at the time and communication occurred across multiple channels. Once you provided a screenshot of the notice, this was accepted, and you were advised that no late-notice penalties would apply.We acknowledge that the process has not felt smooth from your side, and for that we apologise. Our intention is never to inconvenience tenants or create unnecessary stress, particularly at the end of a lease. We are keen to resolve the remaining administrative steps and finalise your exit process as quickly and fairly as possible.
We have requested that one of our agents contact you directly via telephone to assist with concluding this matter.
Thank you for raising this with us — we value feedback and remain committed to improving our communication and service.
Kind regards,
Qliving Team