TP
TeePee P

1 reviews | Active since Feb 2025

09 Feb 2025, 20:46

Persistent Maintenance Issues, Health and Safety Concerns, Lack of Accountability,

Living at Homage, managed by Quorum Holdings, has been a nightmare. For over two months, a persistent roof leak has plagued our unit, despite multiple repair attempts. This poses a health and safety risk to my family. I requested relocation to a vacant unit within their properties, but new tenants were placed there instead. Our need for a safe home was ignored. Quorum Holdings’ lack of action and disregard for tenant well-being is deeply concerning. I can’t recommend renting from them.

Overall Experience While Quorum Holdings presents itself as an idealistic, people-focused property company, my experience at Homage has unfortunately not lived up to these promises. The lack of timely resolution to a serious maintenance issue, combined with the apparent disregard for tenant well-being and relocation requests, has resulted in a disappointing and stressful living situation. I would caution potential tenants to carefully consider their options and thoroughly investigate the actual living conditions and management responsiveness before committing to a Quorum Holdings property.

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Replies (2)
Quorum Property Management
Quorum Property Management's reply18 Feb 2025, 08:37
Official
Greetings TeePee,

We’re truly sorry for the difficulties you’ve been facing at the Homage. 

We understand how frustrating this situation has been for you and your family. 

We do understand the importance of having a safe, comfortable home. Senior management from the contracting team are involved and we are sure there will be a resolution soon, failing which, we will do whatever necessary to fix the issue. 

Your health, safety, and satisfaction are our top priorities, and we’re committed to improving things as quickly as possible.

 
Kind Regards,
The QLiving team
TP
TeePee P's update27 Feb 2025, 09:58
Reviewer Update
Well said Q Living team, you are very good with words, not so much with acting on what you promise, **** service to say the least.

It rained again for a week and we had to contend with a leaking roof, rain coming through concrete on to our bed. To this day we have not received a phone call from your senior management from the contracting team and as a result we have requested to cancel the contract/lease because this is a clear breach of the lease we had agreed on.

Quorum property management offers Appalling service, they have a ‘**** YOU’ type attitude, the Quorum property management is untouchable when you ask to speak to a manager you will never be put through to a manager.

This is a serious issue that a manager would need to deal with.

We continue paying in excess of R6000 for rent to live in an apartment that leaks like we living in a shack.

**** service at best!