1 reviews | Active since Sept 2025
Forest Views
Please do not be fooled by the “reasonable” pricing for this place. You’d rather pay for convenience than to endure living in that place.
Their management is TERRIBLE. You can’t get through to them by calling because they never answer calls. You have to WhatsApp them and they only respond when they want to. I specifically told them I would be moving out on the 24th of September and I paid all their stupid penalties because that’s how badly I wanted to be out. I was then told I can’t move out on the day because there isn’t anyone to do a move out inspection because it’s a holiday. Even though I gave them notice way before. Their communication is really bad and it is so inconveniencing. The security made me speak to one of their building people Mbuso/Mdluli or whatever his name is who was so rude and hung up while I was speaking to him. He was no help whatsoever with his stinking attitude.
In addition to the above, the place is not maintained, the walls are moulding outside, they never paint, the kids run wild, there is no safety at all. The securities let any and everyone just walk in. Please do yourself a favour and do not dare. They don’t care about their tenants at all, they only care in the beginning when they are trying to get you to sign the lease. I have a lot more to say but please just don’t.
Thank you for your feedback.
We’re genuinely sorry to hear that your experience at Forest Views did not meet your expectations, and we appreciate you taking the time to share your concerns.
Firstly, we acknowledge that you paid the necessary penalties associated with your early lease termination, and we appreciate your cooperation in following that process.
With regard to the move-out inspection, we understand your frustration. Once you scheduled your inspection via the provided booking link, your appointment was set for the 24th of September—a public holiday. Typically, these dates are blocked off on our system to avoid such issues, and we’re currently reviewing how this date became available on the calendar. I’ll be following up with the relevant team to ensure this doesn't happen again. On the day of your scheduled move-out, our office was closed due to the holiday, which unfortunately delayed our ability to respond to your messages immediately. However, we did respond and assist with the move-out process early the next morning to get things back on track.
We’ve also taken note of your interaction with one of our team members, and I will be speaking directly with him to understand what happened and ensure any unprofessional behavior is addressed.
While we regret that your experience did not reflect the standards we aim to uphold, we are committed to learning from this and improving our service and communication moving forward.
Thank you again for bringing these matters to our attention.
We wish you all the best in your new home.
Kind regards, QLiving Management
Thank you for your feedback.
We’re genuinely sorry to hear that your experience at Forest Views did not meet your expectations, and we appreciate you taking the time to share your concerns.
Firstly, we acknowledge that you paid the necessary penalties associated with your early lease termination, and we appreciate your cooperation in following that process.
With regard to the move-out inspection, we understand your frustration. Once you scheduled your inspection via the provided booking link, your appointment was set for the 24th of September—a public holiday. Typically, these dates are blocked off on our system to avoid such issues, and we’re currently reviewing how this date became available on the calendar. I’ll be following up with the relevant team to ensure this doesn't happen again. On the day of your scheduled move-out, our office was closed due to the holiday, which unfortunately delayed our ability to respond to your messages immediately. However, we did respond and assist with the move-out process early the next morning to get things back on track.
We’ve also taken note of your interaction with one of our team members, and I will be speaking directly with him to understand what happened and ensure any unprofessional behavior is addressed.
While we regret that your experience did not reflect the standards we aim to uphold, we are committed to learning from this and improving our service and communication moving forward.
Thank you again for bringing these matters to our attention.
We wish you all the best in your new home.
Kind regards, QLiving Management