KM
Khutso M
1 reviews | Active since Feb 2025
29 Jul 2025, 17:36
Clarke on Kent Review
I DO NOT RECOMMENDED. THEY OPEN OUR ROOMS SINCE THEY HAVE KEYS TO OUR ROOMS TO DO AS THEY PLEASE WHEN COMING TO MAINTENANCE. No communication whatsoever that your unit will be open for maintence purposes. They just come open your room and do as they please when you are not around without you knowing. They own they place and they will make sure you know it. Therefore your right to privacy be it you're paying or not is violated. Ever since Malome Respect left. Things went bad nje. Malome Respect as the care taker would never let management open our rooms without informing us. Now they do as they please in our rooms when we are not around.
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Quorum Property Management's replyOfficial
30 Jul 2025, 09:00Greetings Khutso,
We want to start by sincerely apologising for the upset caused by the way the maintenance work was carried out in your unit.
We understand and respect that your home is your private space, and we’re truly sorry for the distress this situation has caused you.
While there was prior permission for the door installation, we should absolutely have contacted you again before entering to complete the painting.
This was an oversight on our part, and we take full responsibility.
We’ve already spoken with the maintenance team to ensure this doesn’t happen again.
Kind regards,
The QLiving Team
We want to start by sincerely apologising for the upset caused by the way the maintenance work was carried out in your unit.
We understand and respect that your home is your private space, and we’re truly sorry for the distress this situation has caused you.
While there was prior permission for the door installation, we should absolutely have contacted you again before entering to complete the painting.
This was an oversight on our part, and we take full responsibility.
We’ve already spoken with the maintenance team to ensure this doesn’t happen again.
Kind regards,
The QLiving Team
Quorum Property Management's reply30 Jul 2025, 09:00
Official
Greetings Khutso,
We want to start by sincerely apologising for the upset caused by the way the maintenance work was carried out in your unit.
We understand and respect that your home is your private space, and we’re truly sorry for the distress this situation has caused you.
While there was prior permission for the door installation, we should absolutely have contacted you again before entering to complete the painting.
This was an oversight on our part, and we take full responsibility.
We’ve already spoken with the maintenance team to ensure this doesn’t happen again.
Kind regards,
The QLiving Team
We want to start by sincerely apologising for the upset caused by the way the maintenance work was carried out in your unit.
We understand and respect that your home is your private space, and we’re truly sorry for the distress this situation has caused you.
While there was prior permission for the door installation, we should absolutely have contacted you again before entering to complete the painting.
This was an oversight on our part, and we take full responsibility.
We’ve already spoken with the maintenance team to ensure this doesn’t happen again.
Kind regards,
The QLiving Team