Hellopeter
Share Your Experience
AW
Aston W

1 reviews | Active since Sept 2025

07 Sept 2025, 23:57

Clark on Kent nightmare

I have had the most terrible experience with the Quorum property management. I battled with health issues caused by moould for the past 3 months of staying there, being forced to cancel my lease for medical reasons. I have experienced blood clotting which require me to go onto blood thinning medication which meant that the medication I was on for the reactions I was getting from the would clash with my blood thinner and cause more medical concerns for me. I then had to leave the property with immediate affect. Along the stress of unforseen medicals bills cause by the condition of the place was the management withholding my stuff from me and changing the locks on my apartment, without notifying me. After I had paid the month's rent and notified them of canceling my lease.

0
Replies (2)
AW
Aston W's update08 Sept 2025, 00:00
Reviewer Update
Correction on miss spelled typing of Mould.
Quorum Property Management
Quorum Property Management's reply10 Sept 2025, 07:54
Official
Greetings Aston,  We are truly sorry to hear about the health challenges you have faced, and we sincerely hope that you are feeling better and receiving the care you need.  Following a review of our records, we would like to clarify that no maintenance tickets or reports related to mould were logged during your tenancy. As a property management team, we are committed to providing timely and professional maintenance support. However, we do rely on tenants to report issues by logging maintenance requests so that we can address them promptly.  Regarding your early lease cancellation, we understand that circumstances can change, and our lease agreement does allow for early termination. However, this process is subject to specific terms and applicable penalties, which are outlined in the agreement.  Please be assured that our team will be in contact with you to further discuss and resolve any outstanding matters. Our goal remains to provide all our tenants with efficient and supportive service.  Thank you for bringing your concerns to our attention.  Kind regards,
The QLiving team