Still Owed R1,150 – Extremely Disappointing Experience

I subscribed to QuinnPay based on promises that their system would support my business needs. I have paid multiple times, including for a De*****eck integration, but never received the services promised.

After escalating the issue, I was refunded — only for the money to be debited again. As of now, I am still owed R500 and R650, totaling R1,150. This is unacceptable.

Despite their failure to deliver, I continued to vouch for this company and even overlooked the fact that they couldn’t accommodate our funeral product — I took ownership of that and didn’t claim any refund. But this ongoing back-and-forth, lack of accountability, and empty promises have made it clear that client experience is not a priority for them.

A good system means nothing if it’s backed by poor service. I can no longer recommend QuinnPay to anyone. Trust and transparency are key in business — and those have been seriously lacking here.