CW
Craig W

1 reviews | Active since Apr 2015

22 Apr 2015, 09:03

Worst service I have ever received

I was involved in an accident on the 3rd of March, submitted my claim on the 4th of March. Unfortunately my vehicle was written off leaving me stranded.<br> <br> I have had to phone quicksure numerous times to get any feedback, the consultant dealing with my claim has never been at his desk once in the 2 months Ive called, I leave messages but never get a response.<br> <br> I am still waiting for settlement, going onto my second debit order with no vehicle.<br> As mentioned i am really struggling to get to work and cannot get another vehicle until settlement is reached, putting my employment at risk.<br> <br> I am really disgusted by the service I have received from quicksure if you can call it that at all.

0
Replies (1)
Quicksure
Quicksure's reply24 Apr 2015, 08:31
Official
Hello CraWeb,

We are sorry to hear about your experience.

I am requesting the Claims Manager to pay special attention to your claim and to get it settled without further delay.

Please accept our apologies.


Anne Downham
Executive Manager
Special Projects