1 reviews | Active since Sept 2010
WORST INSURANCE UNDERWRITERS / COMPANY EVER!!!
My wife and I have been trying to get a response back from Ramond / Quicksure (regarding the awful service received from one of the service providers who were sent out to repair my air-conditioner at home & damaged another unit in the process) but it seems like Ramond does not want our business nor does he care to, out of courtesy, reply to any of our emails/communication. It appears to me that Ramond either has a reading problem, is arrogant and does not care for the situation that Quicksures' service provider put us in or just enjoys conjuring up lies to 'pass the buck' back to me!<br> Quicksure/Ramond does not seem concerned that I will be contacting the media/other social media platforms to publicize the disgusting service received. Maybe you have too much business to care?<br> <br> Now, Mr Ramond, I know that you (or someone in your company) is definitely reading this because you have always brought these complaints to my broker's attention so, I ask that you please contact me with a solution to this very annoying problem (which has taken far too long already). Also, get all the facts before contacting me so we don't waste time taking about the same thing over and over and over again.
I have already responded to the two previous complaints and this one appears to be a repeat thereof.
As I have already said, I am referring your comments to the claims manager for urgent attention.
From where I am sitting, I am not too sure whether you are complaining on behalf of Mr Deonth or whether he is complaining on your behalf.
You will be contacted by the claims manager.
Anne Downham
Executive Manager
Special Projects
I have already responded to the two previous complaints and this one appears to be a repeat thereof.
As I have already said, I am referring your comments to the claims manager for urgent attention.
From where I am sitting, I am not too sure whether you are complaining on behalf of Mr Deonth or whether he is complaining on your behalf.
You will be contacted by the claims manager.
Anne Downham
Executive Manager
Special Projects
