1 reviews | Active since Mar 2015
very bad service.3 months later my bakkie
I've put in a claim on the 10th January 20015 for water damage on the 2010 GWM Steed 2.8Tci after.I put the claim with Magda van Tonder at Quicksure Insurance.After not hearing from Quicksure for 4 days,I phone Magda and se thold me that someone wasn't doning their jod and that she was going to phone me backne that same day. The assesor phoned me back the next day and told me DME AUTOBODY to pick up the bakkie.Again after no feedback,I phoned Magda on the 10 th February 2015 she told me she would find out what was going on. i approximately 60 emails and phone calls to Quicksure.<br> Magda van Tonder told me they were writing the vehicle off. Ockert said the bakkie was going to be written off because GWM was unable to fix it.<br> Micheal Schoeman,an employee of DME Autobody told me he couldn\t allow the bakkie to be written off.<br> Hannes boshoff said it is not their{Quicksure} problem that I choose to drive a GMW bakkie and that GMW is not "opgewasse\"" to sortb out the problem.<br> Hannes Boshoff imp**** that as i was driving a GWM"
According to our records you are fully aware of the problems we are experiencing in this instance.
The repairer ordered incorrect parts, or neglected to order all the parts to repair your vehicle and added to this, the late arrival of parts.
There is no indication that we have imp**** that you must sort out your own problem.
The repairer confirmed that there is nothing wrong with the computer box, but there is a problem with the immobiliser. They have ordered a complete unit and key and confirmed that your vehicle will be ready for collection next week.
I am, however, requesting our claims department to keep you updated on the progress.
Anne Downham
Executive Manager
Special Projects
According to our records you are fully aware of the problems we are experiencing in this instance.
The repairer ordered incorrect parts, or neglected to order all the parts to repair your vehicle and added to this, the late arrival of parts.
There is no indication that we have imp**** that you must sort out your own problem.
The repairer confirmed that there is nothing wrong with the computer box, but there is a problem with the immobiliser. They have ordered a complete unit and key and confirmed that your vehicle will be ready for collection next week.
I am, however, requesting our claims department to keep you updated on the progress.
Anne Downham
Executive Manager
Special Projects
