nN
nadia N

1 reviews | Active since May 2016

26 May 2016, 10:09

Terrible when claiming

<p>When you insure your mobile device please be aware with quicksure they wont pay out the amount you insure the device for only their market value, i have never heard of a fixed market value for a cellphone and dont know why they give a person to a option to insure your phone to your market value when the already know that wont be the amount they will pay you out .... regardless off the higher premiums you pay .</p> <p>And their market value is alot lower than Vodacom,mtn,game,makro etc so taking a payout will be imposible to go buy the device from one of the popular providers .... so you get forced to take what they give you pretty much or you will run a loss regardless of the fact that the value the phones are at the popular providers is the value you insured your device for .</p> <p>I had the worst service form this insurance company, than what i have ever had with any other insurance company and i wont advise anyone to insure their phones with them .</p>

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Replies (1)
Quicksure
Quicksure's reply23 Feb 2017, 11:12
Official

Dear nadianeilson69

The insurer must put you back in the position you were before you suffered a loss. The insurer have the option to replace, repair or settle cash in lieu on what it will cost the insurer to replace the item. This is standard practice in the market.

Kind regards,

The Quicksure Team

Best regards,