Terrible Service ever received, Quichsure

<p>Due to the heavy rain in July 2016, most home's were affected by the flood and lightening we experienced. I had to place a household content claim with Quicksure on the 26th July 2016. </p> <p> </p> <p>Only to find out that my claim was not lodged, which I was surprised as I was constantly in contact with them via email.</p> <p> </p> <p>An assessor only visted my property mid of August 2016 to evaluate the damage which they then handed my report to a manager, to even date I do not know what is then outcome to my claim but recently received a letter from Quicksure - advising me that will be increasing my premuim by additional R300 on my monthly premuim.</p> <p> </p> <p>1. I have requested for a manager to return a call to me on numerous occassions, I have not received a call from a manager or a consultant.</p> <p>2. Service is very unprofessional as how can you increase my premium without explaining to me the cause of the increase.</p> <p>3. Your turn around time is very poor, to be left in the dark more than a month and still not know the outcome of my claim is not acceptable.</p> <p>4. I had no choice to cancel both household and car insurance as I cannot bare to do business with such an unpprofessional company.</p> <p> </p> <p> </p>