1 reviews | Active since Jan 2017

14 Jan 2017, 15:58

Quicksure: No feedback, zero service

<p>I have been waiting for a month now to get feedback regarding my car after being in an accident in December 2016. My policy includes a rental car for 30 days which expires on the 17th, after which I will have no transport. I have spoken Emily or Monique about this and feedback on my car, every day for the last week, at least twice daily, for urgent feedback. Every time being promised feedback within the "next hour". Needless to say, I am STILL waiting. Every time a different excuse. Extremely frustrated to say the least. </p>

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Replies (1)
Quicksure
Quicksure's reply21 Feb 2017, 11:41
Official

Dear Celeste

Your husband contacted our offices on 17 February 2017 and advised our team that you heard a high pitch sound after repairs on the vehicle. We believe you took the vehicle back to the repairers and that it was only the wheel cap that was not properly aligned.

Our team spoke to you this morning and we trust you are satisfied with the outcome.

The Quicksure Team