QUICKSURE Claim 133412

I recently had the misfortune of been rear ended whilst slowing down at an intersection , the impact not only wrecked the rear of my vehicle but also pushed me into the back of the car in front of me causing front damage as well.Fortunately the driver responsible had insurance.I was told to contact his brokers QUICKSURE who I did 2 days later.After back and forthing with them for a week having to send reg docs , drivers license ,having to take my car to their accessor and just general insurance run around. Thought I would finally be able to have my car repaired....WRONG!

This was more than 3 weeks ago.Every time I mail them I get the same generic response referring the email to their legal team. I have contacted Simone and Linda repeatedly regarding this claim but the company seems un-Phased.

I have resorted to contacting there legal team directly only to be told they will get back to me which they never do.

Its never a good experience to be involved in an accident but this is made even worse when you’re at the mercy of an insurance company that isn’t your own.

If this is the type of urgency a third party claim receives from Quicksure I can only imagine how pathetic the service to their own clients must be.